Refund Policy
Last updated: August 26, 2026
Our programs are digital content delivered in full from the moment of purchase, so the refund window is specific and clearly defined.
1. Refund conditions
You may request a full refund within 7 days of purchase in one case only: a technical issue on our side that genuinely prevents you from using the service or accessing your program, and that we were unable to resolve after you contacted support.
2. What is not covered
Change of mind or not using the program.
Expected results that did not materialize.
Any request after 7 days from purchase.
Consultation sessions once held.
Technical issues originating from your device or connection, or ones we resolved for you.
3. How to request a refund
Email 1@1percent.community from the address you purchased with, within the 7 days.
Include your order number and a description of the technical issue, with a screenshot if you can.
Our team replies within 3 business days and will try to fix the issue first.
If the issue cannot be resolved, the full amount is returned to the same payment method within 5-10 days.
4. Program changes
If we modify or remove a program you purchased, we will offer an alternative program or a full refund.